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List by:  Title  Author  Pub Date (newest first)  Bestsellers    Refine your search  Items 1 to 10 of 43 listed by Author QuickPage 1 of 5 1 - Jon Anton2 - Course Technology3 - Charles E. Day4 - Owen Linzmayer5 - Andrew J. Waite  Drop-down shows first item on each page - select and click Go button Call Center Management: By the Numbers By Jon Anton ISBN: 1557531129  Price: $49.95 Purdue University Press (244) September 1997  Add to cart    Ships from our store in 14 - 21 business days More delivery info here   We have not stocked this book recently. The price may have changed. We will contact the publisher directly to verify the current price and availability before placing your order. You will hear from us within 2 business days. Call Center Performance Enhancement Using Simulation and Modeling By Jon Anton, et al. ISBN: 155753182x  Price: $44.95 Your Price $40.45 You save $4.50 Purdue University Press (244) October 1999  Add to cart    Ships from our store in 14 - 21 business days More delivery info here   We have not stocked this book recently. The price may have changed. We will contact the publisher directly to verify the current price and availability before placing your order. You will hear from us within 2 business days. Guide to Computer User Support By Fred Beisse ISBN: 0760070016  Price: $37.95 Course Technology (244) March 1999  Add to cart    Ships from our store in 14 - 21 business days More delivery info here   We have not stocked this book recently. The price may have changed. We will contact the publisher directly to verify the current price and availability before placing your order. You will hear from us within 2 business days. Call Center Dictionary, 2nd Edition By Madeline Bodin, et al. ISBN: 1578200431  Price: $19.95 CMP Books (244) April 1999  Add to cart    Ships from our store in 14 - 21 business days More delivery info here   A new edition of this book is available under ISBN 1578200954 We have not stocked this book recently. The price may have changed. We will contact the publisher directly to verify the current price and availability before placing your order. You will hear from us within 2 business days. Call Center Dictionary, 3rd Edition By Madeline Bodin, et al. ISBN: 1578200954  Price: $19.95 Your Price $17.95 You save $2.00 CMP Books (244) January 2002  Add to cart    Ships from our store in 14 - 21 business days More delivery info here   We have not stocked this book recently. The price may have changed. We will contact the publisher directly to verify the current price and availability before placing your order. You will hear from us within 2 business days. Call Center Technology Architecture By Murray Bookman ISBN: 1578200520  Price: $34.95 Your Price $27.96 You save $6.99 CMP Books (244) January 2000      Publication of this book has been canceled. How to Manage the I.T. Helpdesk By Noel Bruton ISBN: 0750638117  Price: $29.95 Butterworth-Heinemann (244) April 1998      A new edition of this book is available under ISBN 0750649011 How to Manage the IT Help Desk: A Guide for User Support and Call Center Managers, 2nd Edition By Noel Bruton ISBN: 0750649011  Price: $49.95 Butterworth-Heinemann (244) July 2001  Add to cart    Ships from our store in 14 - 21 business days More delivery info here   We have not stocked this book recently. The price may have changed. We will contact the publisher directly to verify the current price and availability before placing your order. You will hear from us within 2 business days. Bottom Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service By David L. Butler ISBN: 0750676841  Price: $34.95 Butterworth-Heinemann (244) March 2004  Add to cart      Not yet published. You may order it now and we will notify you or ship it to you when it is available. Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment By Brad Cleveland, et al. ISBN: 0965909301  Price: $34.95 Call Center Press (244) January 1997  Add to cart    Ships from our store in 14 - 21 business days More delivery info here   We have not stocked this book recently. The price may have changed. We will contact the publisher directly to verify the current price and availability before placing your order. You will hear from us within 2 business days. Page 1  2  3  4  5

 QuickSearch  (Words, Author, Subject, ISBN)

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