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Customer Relationship Management: Briefcase Books
By Kristin L. Anderson, et al. ISBN: 0071379541  Price: $14.95
McGraw Hill Book Company (474) September 2001
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Essentials of CRM: A Guide to Customer Relationship Management
By Bryan Bergeron ISBN: 0471206032  Price: $29.95 Your Price $26.96 You save $2.99
Wiley and Sons (474) February 2002
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Managing High Tech Services Using a CRM Strategy
By Donald F. Blumberg ISBN: 1574443461  Price: $69.95
St. Lucie Press (474) December 2002
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Performance Driven CRM: How to Make Your Customer Relationship Management Vision a Reality
By Stanley A. Brown, et al. ISBN: 0470831618  Price: $34.95 Your Price $31.45 You save $3.50
Wiley and Sons (474) April 2002
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Handbook of Key Customer Relationship Management (CRM): The Definitive Guide to Winning, Managing and Developing Key Account Business
By Ken Burnett ISBN: 0273650319  Price: $27.00
Financial Times (474) January 2001
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CRM Handbook: A Business Guide to Customer Relationship Management
By Jill Dyche ISBN: 0201730626  Price: $44.99 Your Price $40.49 You save $4.50
Addison Wesley Trade Computer Publ. (474) August 2001
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Customer Relationship Management Essentials
By John Gosney, et al. ISBN: 0761528458  Price: $39.99
Premier Press/Course Technology (474) October 2000
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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time
By Paul Greenberg ISBN: 0072127821  Price: $29.99 Your Price $26.99 You save $3.00
Osborne Computer Books (474) January 2001
  
 
A new edition of this book is available under ISBN 0072224169

Attracting Perfect Customers: The Power of Strategic Synchronicity
By Stacey Hall, et al. ISBN: 1576751244  Price: $18.95
Berrett-Koehler Publishers (474) October 2001
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Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It
By Dick Lee ISBN: 0967375738  Price: $44.95
High-Yield Marketing (474) October 2000
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