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Items 1 to 10 of 38 listed by Author
| Call Center Management: By the Numbers
By Jon Anton ISBN: 1557531129 Price: $49.95
Purdue University Press (244) September 1997
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| 301 Great Customer Service Ideas
By Nancy Artz ISBN: 1880394332 Price: $14.95
INC Publishing (478) November 1997
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| Maximizing Call Center Performance
By Madeline Bodin ISBN: 1578200261 Price: $19.95 Your Price $17.96 You save $1.99
CMP Books (475) January 1999
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| Call Center Dictionary, 2nd Edition
By Madeline Bodin, et al. ISBN: 1578200431 Price: $19.95
CMP Books (244) April 1999
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A new edition of this book is available under ISBN 1578200954
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| Celebrate Customer Service: Insider Secrets
By Rick Crandall ISBN: 1890777064 Price: $14.95
Select Press (478) November 1998
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| Running an Effective Help Desk, 2nd Edition
By Barbara Czegel ISBN: 0471248169 Price: $50.00 Your Price $45.00 You save $5.00
Wiley Trade Computer Books (244) March 1998
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